Frequently Asked Questions

Everything you need to know about shopping with ENAMEL.

How long does shipping typically take?

Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, earrings and intimate apparel are final sale.

How do I care for my ENAMEL pieces?

To maintain the longevity of your garments and accessories, we recommend following the specific care instructions on the inner label. Generally, we suggest hand-washing delicate fabrics and storing jewelry in a dry, cool place.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Can I track my order in real-time?

Yes, once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.

Do you offer international shipping?

ENAMEL ships worldwide. Shipping costs and import duties are calculated at checkout based on your specific delivery address and local customs regulations.